Frequently Asked Questions
StyleBox FAQ
WHEN CAN I EXPECT MY MONTHLY FRAMED STYLEBOX?
After your initial signup, your payment will be drafted on the 1st of each month. Boxes will be shipped within 15 days of that payment, sometimes earlier! If you sign up after the 1st of the month, then your first StyleBox will be the following month’s box. (Ex: Sign up Dec. 15, your first StyleBox will be our January StyleBox.)
IF I SUBSCRIBE TO THE COMBO STYLEBOX, WILL MY FRAMED STYLEBOX AND T-SHIRT CLUB SHIP SEPARATELY?
No, your t-shirt will be added to your StyleBox that’s shipped each month. One shipping fee for both!
HOW DO I UPDATE MY PAYMENT METHOD? Please visit this link https://account.framedbysarah.com/ and log into your account. You’ll see a place to update your payment method as well as update your billing/shipping addresses.
HOW DO I CHANGE MY SIZING? Email our team at SarahsTeam@FramedbySarah.com and we’ll be happy to switch that for you!
IS THERE A COMMITMENT OR CAN I CANCEL ANYTIME?
There is no long term commitment. We hope you love your boxes! But, if you need to cancel your subscription, please visit this link https://account.framedbysarah.com/ and cancel on your dashboard OR you can email SarahsTeam@FramedbySarah.com for assistance.
WHAT IF I HAVE AN ISSUE WITH MY ORDER?
Email our team at SarahsTeam@FramedbySarah.com and we’ll be happy to help!
WHAT HAPPENED TO THE MONOGRAM BOX?
SO many subscribers loved The Monogram Box for many years. And so did we! But we felt it was time to bring you something fresh and fun but just as amazing! The Framed Style Box will still deliver the same high quality, carefully curated, gotta have ‘em items you’ve come to expect. More wearables. More inspiration. More comfort and confidence to help you feel pulled together and ready for the day. The only difference is none of the items will be monogrammed. We know you’re going to LOVE the Framed Style Box as much as we do!
Framed! T-Shirt Club and Tees 4 Teachers Club FAQ
HOW DOES THE SIZING RUN ON THE MONTHLY T-SHIRTS?
ll shirts are unisex sized for the perfect fit! We offer Adult Sizes Small-3X Large. See sizing chart below for more info. We use mostly Bella Canvas tees for our monthly t-shirt clubs. Ever so often, we will use Tultex or LAT tees if we are wanting to use a specific color tee. These 2 brands have a very similar fit to Bella Canvas.
WHEN CAN I EXPECT MY MONTHLY T-SHIRT?
Your payment will be drafted on the 5th of the month for the Framed! T-Shirt Club and on the 26th of the month for the Tees 4 Teachers Club after your initial signup. Shirts are packed and shipped within 5 days of their respective payment draft date. If you sign up after the payment draft date, then you will receive the next month’s tee. (Ex: Sign up for T-Shirt Club on Dec. 10, your first tee will be our Jan. Tee)
IF I’M A CURRENT FRAMED STYLEBOX SUBSCRIBER, CAN I ADD MY TEE TO MY MONTHLY SUBSCRIPTION?
Yes! You can add the Framed! Monthly T-Shirt Club to your Framed StyleBox by upgrading to the Combo StyleBox or the Ultimate StyleBox and your items will ship together. You can upgrade by emailing us at SarahsTeam@framedbysarah.com and we’ll be happy to take care of that for you! Because of the later payment draft date of the Tees 4 Teacher T-Shirt Club, we are not able to add it to your Framed StyleBox. We don’t want you to have to wait that long to get your super cute teacher tee!
IF I’M A CURRENT FRAMED STYLEBOX SUBSCRIBER, WILL I BE CHARGED EXTRA SHIPPING FOR THE T-SHIRT CLUB?
No, your Framed! T-Shirt Club Tee will be added to your Combo or Ultimate StyleBox that’s already shipped each month.
HOW DO I UPDATE MY PAYMENT METHOD?
Please visit this link https://account.framedbysarah.com/ and log into your account. You’ll see a place to update your payment method, contact info and billing/shipping address information on your dashboard.
HOW DO I CHANGE MY T-SHIRT SIZE?
Email our team at SarahsTeam@FramedbySarah.com and we’ll be happy to switch it for you!
CAN I EXCHANGE MY T-SHIRT SIZE AFTER I RECEIVE IT?
Since we ship from a fulfillment center, we’re not able to exchange sizes. Email our team at SarahsTeam@framedbysarah.com for your options to get the right size.
IS THERE A COMMITMENT OR CAN I CANCEL ANYTIME?
There is no long term commitment. We hope you love your tees! But, if you need to cancel your subscription, please visit this link https://account.framedbysarah.com/ and fill out the form to cancel your subscription. Please note – cancellation requests must be received 14 days before your t-shirt billing date (5th or 26th of the month) or you will be charged for the following month.
WHAT IF I HAVE AN ISSUE WITH MY ORDER?
Email our team at SarahsTeam@FramedbySarah.com and we’ll be happy to help!